Privacy Policy
Effective Date: 7/03/2025
Chocolate Works ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Chocolate Works when you visit our website https://www.chocolateworksredbank.com/ , place an order, create an account, or otherwise interact with us.
By using our website, you consent to the practices described in this Privacy Policy.
A. Information You Provide to Us
We collect personal information that you voluntarily provide when you:
Place an order
Create an account
Submit a form
Sign up for our newsletter or SMS alerts
Enter a contest or promotion
Contact customer service
This information may include:
Full Name
Billing & Shipping Address
Email Address
Phone Number
Payment Information (processed securely via third-party payment gateways)
Card Type (e.g., Visa, Mastercard)
Last 4 digits of card number
Expiration date
Payment status (paid, pending, failed)
Order History and Preferences
Shopping Cart details (items added, quantities, saved for later)
We never store your full credit card number or CVV on our servers. All payments are processed securely via PCI-compliant third-party payment processors.
B. Information Collected Automatically
When you visit our website, we may collect certain information automatically using tools like cookies, web beacons, log files, and analytics services. This may include:
IP Address
Browser Type
Device Type
Pages Visited
Items viewed or added to cart
Referring Website
Date/Time of Visit
Clickstream Data
C. Information from Third Parties
We may receive information about you from:
Payment processors (e.g., Stripe, PayPal)
Shipping providers (e.g., UPS, USPS)
Marketing platforms (e.g., Meta, Google Ads)
Affiliate partners or referral programs
We use the collected information to:
Process and fulfill your orders
Provide order status updates, confirmations, and receipts
Manage your shopping cart and account preferences
Respond to inquiries and support requests
Send transactional and promotional emails/SMS
Personalize and improve your shopping experience
Analyze website and purchasing behavior via tools like Google Analytics
Show you relevant ads through platforms like Google Ads and Meta Ads
Prevent fraud or unauthorized transactions
Comply with legal and regulatory requirements
We do not sell or rent your personal data.
We may share your information with:
Payment Processors to securely complete transactions
Shipping Carriers to deliver orders
Email/SMS Providers to communicate with you
Analytics Providers like Google Analytics to understand site usage
Ad Networks (e.g., Google Ads, Meta Ads) to deliver personalized advertising
Legal Authorities when required by law
All service providers are bound by contractual obligations to protect your data and use it only for the intended purpose.
We use cookies, pixels (including Meta Pixel), and tracking scripts to:
Remember your cart and preferences
Enable secure login and account management
Analyze website performance and usage
Provide targeted advertising and retargeting (e.g., abandoned cart reminders)
You can control cookie settings through your browser. Note that disabling cookies may affect site functionality. If required by law (e.g., in the EU), a cookie consent banner will appear when you visit the site.
We retain your information:
As long as your account is active or as needed to provide services
To comply with legal obligations (e.g., tax, recordkeeping)
Until you request deletion (see "Your Rights" below)
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct inaccuracies in your data
Request deletion of your data ("Right to be Forgotten")
Object to or restrict certain processing activities
Withdraw consent to marketing
Request data portability (receive a copy of your data)
To exercise these rights, please contact us at
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). If you reside in the EEA, you may have additional rights under the General Data Protection Regulation (GDPR).
Our website is not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child without parental consent, we will delete it promptly.
You may opt-in to receive marketing communications via email or SMS. By doing so, you agree to receive promotional offers, announcements, and product updates.
You can unsubscribe at any time by:
Clicking the "Unsubscribe" link in our emails
Replying "STOP" to SMS messages
Contacting us at randi@chocolateworksredbank.com
We comply with the CAN-SPAM Act and applicable regulations.
We take security seriously and implement appropriate technical and organizational safeguards including:
SSL encryption
PCI-compliant payment processing
Firewall and malware protection
Restricted internal access to sensitive information
No method of transmission over the Internet is 100% secure. By using our services, you acknowledge this risk.
Our website may link to other sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy statements.
If you are accessing the site from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.
We may update this Privacy Policy at any time. We will notify you of significant changes by:
Posting an update on this page
Sending an email, if applicable
Continued use of our site after changes constitutes your acceptance.
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Chocolate Works
Phone: (732) 383-5915
Email: randi@chocolateworksredbank.com
Address: 36 Broad Street Red Bank, NJ 07701
